Responsible Gaming
Our Commitment to Responsible Gaming
At Mararoa, we are committed to promoting safe and responsible gaming. Online casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.
Age Verification
Online gambling in New Zealand is only available to individuals aged 18 years or older. All online casino operators must verify that players meet this legal requirement before allowing access to gambling services. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Gambling can become a problem for some people. If you recognize any of the following signs in your own behaviour, it may be time to seek help:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to cut down or stop gambling without success
- Becoming restless or irritable when attempting to reduce gambling
- Gambling to escape problems, anxiety, or negative emotions
- Lying to family, friends, or healthcare professionals about the extent of your gambling
- Chasing losses by gambling more to recover money lost
- Jeopardizing important relationships, work, or educational opportunities due to gambling
- Relying on others to bail you out financially due to gambling losses
- Borrowing money or going into debt to fund gambling
Self-Help Tools
Most responsible online casinos offer a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you are willing to lose
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out/Cool-Off Periods: Take a temporary break from your account (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
Use these tools proactively to protect yourself and maintain enjoyable, responsible gaming habits.
Support Organizations in New Zealand
If you are struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
New Zealand Support Services
- Problem Gambling Foundation – New Zealand's leading organization for problem gambling support
www.pgf.nz | Phone: 0800 664 262 (free, confidential) - Gambling Harm Reduction Services – Counselling and support throughout New Zealand
Available through regional health services and community organizations
International Support Services
If you are accessing casinos from outside New Zealand, these reputable international organizations also provide support:
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom – National Self-Exclusion Register)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you suspect you may have a gambling problem, please reach out for support immediately. Problem gambling is a recognized issue, and seeking help is a sign of strength, not weakness. Trained counsellors are available to listen without judgment and help you regain control.
Contact the Problem Gambling Foundation today:
Phone: 0800 664 262 (free and confidential)
Website: www.pgf.nz
Remember: Gambling should only ever be entertainment. If it stops being fun, it's time to seek help.